Ben Gross, PhD

Identity Management - Security - User Experience

Your New Year’s Resolution–Pick Better Passwords

As we near the end of 2011, I can’t help but think this is the year I had the most trouble telling the difference between actual news stories and pieces from “America’s Finest News Source”, The Onion. As I write this article, details are still unfolding from the data breach at the private intelligence firm Stratfor.

According to reports, the Stratfor hackers found a weakly protected database of usernames and passwords and an unencrypted database of credit card information. The hackers proceeded to make donations to charitable organizations with the credit cards in the database. As any story benefits from more absurdity, there were claims and counter claims of whether or not the attack was associated with Anonymous, the discerning hacker’s first choice of affiliation.

According to… Continue reading

Security, Productivity, and Usability in the Enterprise

During interviews I conducted for my dissertation research, I asked individuals how the security policies and systems affected their daily life in terms of productivity and work and personal communication. Interviewees gave many examples of tradeoffs between security and usability. People understood the reasoning behind many of the security restrictions. However, these implementations often significantly reduced productivity and frustrated employees everyday work practices and basic personal communications needs. Many implementations actively motivated employees to subvert security protections. The lengths to which people went "work around’’ what they perceive as overly restrictive security and compliance implementations lead to distinctly counterproductive measures in terms of overall security.

Security implementations in systems and security policies vary widely across the enterprise. These systems can help prevent unauthorized access, dissemination of proprietary business information… Continue reading

The World is Not Flat and Neither Are Social Networks

Now that I and the rest of the Internet has grown accustomed to Google Plus and Facebook’s most recent friend categorization features, I thought it was time to revisit and revise a previously unpublished piece of mine. Take a moment and think about your friends, family, colleagues, friends of friends, acquaintances, and members of the same social club. These six groups could comprise a large part, but certainly not all, of the people that you know. You may also have extended family, classmates, common members of sports teams, religious associations, and the familiar strangers you recognize, but don’t know their names. To further complicate matters, the people in these groups often change over time as we move through life. How we conduct ourselves depends on the situation. It is highly… Continue reading

Tracking, Geolocation and Digital Exhaust

You are unique… In so many ways…

The accounting systems on which modern society depends are surveillance systems when viewed with another lens. All administrative, financial, logistics, public heath, and intelligence systems rely on the ability to track people, objects, and data. Efficiency and effectiveness in tracking have been greatly aided by improvements in data analysis, computational capabilities, and greater aggregations of data.

Advances in social network analysis, traffic analysis, fingerprinting, profiling, de-anonymization/re-identification, and behavioral modeling techniques have all contributed to better tracking capabilities. In addition, modern technological artifacts typically contain one or more unique hardware device identifiers. These identifiers—particularly in mobile devices, but also RFIDs, and soon Intelligent Vehicle-Highway Systems—are widespread, but also effectively unmodifiable and relatively unknown to most of their owners. For example… Continue reading