Using a Plus to Simplify International Dialing

When I travel out of the country, I usually test out new VoIP services both for calling back to the states and receiving calls while I am traveling. I consistently find that while the rates for VoIP services are very attractive, the user experience and flexibility is often lacking when I traveling, particularly with limited network connectivity. Depending on the length of my stay, I purchase a prepaid SIM to use in a spare unlocked mobile phone so that I can make and receive local calls at local rates....

August 15, 2009

A Better Way to Share Links in Email

I regularly share links with friends and colleagues. I use several social bookmarking services, but the vast majority I share via email. Firefox, Safari, and Internet Explorer have a function to create a new message with an email link. The main disadvantage of sending links using the built-in browser methods is that the links they generate are prone to breaking unless the whole message is converted to HTML rather than plain text....

July 28, 2009

Trends in Password Masking Security and Usability

John Gruber’s Daring Fireball pointed me to Jakob Nielsen’s Alertbox column Stop Password Masking, which resulted in a thoughtful and interesting thread of conversations and a few experimental solutions. Password masking refers to the practice of displaying an alternate character, usually a star or a bullet in place of the actual characters typed into a password field. The idea is that this prevents another party from viewing the password while it is entered....

July 25, 2009

You Can Fool Some of the People All of the Time: Research on Phishing

Duping users into revealing their private data goes back decades, but it wasn’t until the late-1990s that “phishing” became the word to describe the practice. Today, phishing costs banks, service providers, and consumers billions of dollars per year, and companies are working frantically to limit the damage. A survey by Gartner estimated that more than three and a half billion dollars were lost to phishing in the United States in 2007 alone....

April 1, 2009

TripIt Shows the Value of Combining Email, Web and APIs

TripIt is a free service that simplifies organizing travel plans. The service has done an excellent job of making it painless to aggregate the collection of email receipts that you receive from airlines, hotels, car rental companies and travel agencies into one master itinerary. In order to use TripIt, you simply forward any email receipts to plans@tripit.com. The service extracts the reservation information from the message and assembles an attractive and very functional master itinerary from all the disparate documents....

March 24, 2009

We Need Simple Backup Solutions for Complicated Data

It’s that time of year when our thoughts of New Year’s resolutions are just beginning to fade. So let me remind you of one resolution you should probably keep. Do have backups of your irreplaceable data? Are those backups recent enough that you would not loose anything serious? If the answer to either of these questions is yes then congratulations, you are solidly in the minority. Could you restore or work from those backups and not lose more than a couple of hours of work?...

February 1, 2009